In the Madison, WI area, nursing homes are regulated by the Department of Health Services (DHS). Mainly due to the fact that Medicare and Medicaid funding are accepted. According to the Code of Federal Regulation, nursing home residents are required to get prompt and adequate medical attention, the right to participate in their own care plan, and a right to dignity. Of course, there are a number of other specific resident’s rights and, in addition, a resident’s family has the right to be properly informed by the nursing home of any significant change.
Knowing this, it makes it clear that if there is ever any issue regarding nursing home negligence or abuse, your best bet is to consult with a Madison nursing home abuse attorney like our legal team at Boller & Vaughan LLC. Call (608) 807-0078 for your free case evaluation.
Filing a Nursing Home Complaint
In the State of Wisconsin, the Department of Health Services conducts regular nursing home inspections. These audits may result in a survey or a Statement of Deficiency (SOD) issued to the home itself. All SODs are public records. If you have any issues or concerns about the nursing home or assisted living facility treatment or care you or a loved one receives, here is where you can file a DHS complaint:
DEPARTMENT OF HEALTH SERVICES
Division of Quality Assurance
P.O. Box 2969
Madison, WI 52701
Once an official SOD is issued, then there is the possibility that an Immediate Jeopardy citation from the state may also be issued for severe violations. In this situation, it is abundantly clear that the nursing home or assisted living facility has created conditions in which there is a substantial probability for death or serious physical harm or mental distress to residents.
Examples of Citations
In one example, the nursing home facility in question was issued federal citations for failing to prevent accidents or adequately supervise residents with proper assistive devices. Other citations can be:
- Failing to obtain medical or laboratory results in a timely manner.
- Failure to investigate alleged violations or abuse.
- Failure to provide services or care at the highest level.
- Failure to prevent bedsores.
If you or a loved one has any questions about nursing home or assisted living care, please contact our Madison nursing home abuse team at Boller & Vaughan, LLC. Call (608) 807-0078 to receive your free case evaluation.