The Wisconsin Board on Aging and Long-Term Care is a state agency that the Wisconsin legislature created in 1981. The main purpose of the agency is to advise the Governor and the Wisconsin state legislature about the different issues that are important to aging Wisconsin citizens, or those who are over the age of 60. The agency also serves as a home for the Long Term Care Ombudsman program and the Medigap Helpline. This Board is designed to protect the interests of senior citizens who live in long-term care facilities.
The Long-Term Care Ombudsman Program allows long-term care residents to express concerns or make complaints about their treatment and care. There is no cost to contact the Ombudsman and these services are available in all of Wisconsin’s 72 counties. All complaints and reports are kept confidential by the Ombudsman, so the complaining party will have no fear of reprisal or repercussions from making a complaint. The Ombudsman deals only with complaints relating to long-term managed care.
The types of complaints and concerns that the Long-Term Ombudsman handles include:
You can contact the Ombudsman serving your area by telephone, email, or in person. There are services available for non-English speakers, as well
You entrust your loved one to a long-term care facility so that he or she is properly cared for. When that facility fails to provide your loved one with an even basic level of reasonable care, it is likely that negligence occurred, which may make that facility liable for the resulting injuries. If you find yourself in this situation, you may be entitled to compensation for the losses that you or your family member has suffered. Call our Wisconsin nursing home abuse attorneys at Boller & Vaughan and learn what we can do for you and your family.
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We live in Friendship, Wisconsin, and Boller & Vaughan came to our doorstep to discuss our mother’s wrongful death claim on a Saturday morning. Not only were we pleased with the large recovery, we were so thankful to have lawyers who were willing to explain to us every twist and turn along the way. It is great to know there is a law firm that will fight for the rights of elderly people all over Wisconsin.
Mr. Boller and Ms. Vaughan were incredible in working on my case and my daughter’s case. I was out of work and in the hospital with a new baby. Mr. Boller and Ms. Vaughan protected our rights and it was a pleasure to work with them. I hope never to be in another motor vehicle accident, however, if I am and I am injured, I will contact Boller & Vaughan immediately.
I was referred to Michelle through a friend. I have never had a better experience. It took a little over a year to get my settlement but the staff there stayed in constant contact and kept me in the loop. Oh, and Michelle actually got me MORE money than we discussed. I will refer anyone to this firm. Words cannot do justice the thanks that I have for Michelle and her staff (Mary especially) thank you guys so much!
After my husband died as a result of a motor vehicle accident, Boller & Vaughan spent countless hours talking with me, meeting with me in person, and making sure that I was okay. The drunk driver who hit us did not have any insurance, and we had to make a claim through our own insurance. Boller & Vaughan was fantastic at explaining the law to me and the handling of our claims.
After my son was injured in a daycare setting, Ms. Vaughan took the time to thoroughly investigate our case and my son’s injuries. Michele was approachable and had answers to our questions. Talking with her helped to relieve many of our anxieties.