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What Constitutes Neglect in a CBRF or Assisted Living Facility?

Neglect in a CBRF or assisted living facility can have devastating consequences for residents who rely on staff for daily care, safety, and dignity. Living in a community-based residential facility (CBRF) or assisted living facility is an option for aging individuals who need (or want) access to daily support and care but who do not need all of the services offered in nursing homes. As the Wisconsin Department of Health Services explains, “[a] CBRF is a type of assisted living facility… [where] residents… get care that’s beyond room and board… includ[ing] up to three hours per week of nursing care.” These Community-Based Residential Facilities (CBRFs) are meant to provide a supportive, dignified environment where residents can age safely and comfortably. Unfortunately, neglect is far too common. When facilities fail to meet even basic standards of care, residents can suffer serious harm, requiring both medical intervention and legal action.

As a CBRF or assisted living facility resident (or as the family member of a resident), it is important to understand what constitutes neglect in the assisted living setting. If you or a loved one experiences neglect, you should seek help promptly. Getting medical attention should be your first priority, and then you should consult with a CBRF neglect lawyer as soon as possible. 

All-Too-Common Examples of Neglect in Madison CBRFs

With this in mind, what constitutes neglect in a community-based residential facility or assisted living facility? Here are some all-too-common examples of neglect in a CBRF: 

Failure to Meet Residents’ Basic Needs

One of the most common forms of neglect in a CBRF or assisted living facility involves failing to meet residents’ basic needs. Depriving residents of proper nutrition or hydration, failing to assist residents with their medications, and failing to assist residents with maintaining personal hygiene can all be considered neglect when CBRFs fail to provide the care to which their residents are legally entitled. 

Failure to Maintain Sanitary Living Conditions 

Failing to maintain sanitary living conditions is a common form of neglect in a CBRF as well. Similar to other types of assisted living facilities, CBRFs must ensure that their facilities meet the cleanliness and sanitation standards established by Wisconsin law.  

Failure to Address Safety Risks 

Along with maintaining sanitary facilities, CBRFs must also promptly address any safety hazards on their premises that present risks for resident injuries. These include slip-and-fall and trip-and-fall hazards, among others. If a CBRF cannot remedy a safety hazard immediately, then it must either prevent access to the dangerous area or provide residents with an appropriate warning. 

Failure to Assist Residents Who Need Medical Care 

While CBRFs and assisted living facilities do not have an obligation to provide medical care directly (and generally cannot provide medical services beyond nursing care), they do generally have an obligation to assist residents who are in distress. If a CBRF fails to seek emergency care for a resident who has suffered a serious injury or who is experiencing another significant health issue (i.e., a seizure or heart attack), this can constitute a clear form of neglect if the CBRF was aware, or should have been aware, of the resident’s situation. 

Failure to Prevent Misconduct By CBRF Staff Members 

Like all employers in Madison, CBRFs and assisted living facilities have a legal duty to make informed hiring decisions and adequately supervise their staff. If a community-based residential facility fails to prevent misconduct by one of its staff members (i.e., stealing a resident’s medications or intentionally harming a resident), this can also serve as grounds to hold the CBRF responsible for neglect. 

Isolation, Abandonment, Confinement, and General Neglect 

Isolation, abandonment, confinement, and general neglect of residents’ needs can also serve as grounds to hold CBRFs responsible for residents’ injuries, illnesses, and deaths. While CBRFs are not necessarily held to all of the same standards as nursing homes and other long-term care facilities in Madison, they can still be held responsible in a wide range of circumstances. 

Again, these are just examples. If you have concerns about neglect in a Madison CBRF for any reason, we strongly encourage you to seek advice. Neglect is an issue that rarely goes away on its own—in fact, it is more likely to get worse. Our lawyers can help you understand your (or your loved one’s) situation for free; and, if you need to take legal action, we will represent you and your family at no out-of-pocket cost. 

Speak with a Madison CBRF Neglect Lawyer at Boller & Vaughan for Free

If you have questions about neglect (or possible neglect) in a Madison community-based residential facility, we invite you to get in touch. Our lawyers represent residents and families statewide. 

To speak with an experienced Madison CBRF neglect lawyer at Boller & Vaughan for FREE, give us a call at 608-268-0268 or request a confidential consultation online today.